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Information Notice

Information Notice

It is a requirement of the Financial Conduct Authority (FCA) to provide you with an information notice to allow you to become familiar with our fees, status and cancellation charges.

LeaseCar, LeaseVan and LeasePickup are all part of the Central Contracts (SOT) Ltd family. Central Contracts (SOT) Limited is an independent credit broker and is authorised by the Financial Conduct Authority. Our Firm Reference Number is 677877. If you wish to check this you can do so by contacting the FCA on 0800 111 6768 or www.fca.org.uk

Central Contracts (SOT) Ltd is a credit broker and not a lender.

Our registered address is: Central Contracts Ltd, Central House, Trentham Business Quarter, Bellringer Road, Stoke on Trent, ST4 8GB.

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We are acting as a credit broker for the purpose of arranging your selected finance contract. Central Contracts (S.O.T.) Limited offer products or services via a carefully selected panel of funders and UK vehicle Retailers. Should you decide to enter into an agreement with one of these funders as a result of our introduction, we are likely to receive financial remuneration or other benefits. This could be reflected in the monthly lease rate that you pay for your vehicle. The amount of commission received may vary depending on the funder selected, the terms of the funding and other criteria, such as achieving high levels of customer service. Some funders may also pay us an additional commission based on business volumes. 

In line with FCA legislation a customer (private individual, sole trader or small partnership) who uses our services which results in entering into an agreement that is regulated by the consumer credit act has the right to know the amount of commission we receive.

Regulated customers can request the disclosure of commission that we receive up to the time their agreement is set live. This request can be to our compliance team in any format, phone, email or in writing:

Email – sales@centralcontracts.com

Call – 01782644388

In writing – Central Contracts (S.O.T.) Limited. Central House, Trentham Business Quarter, Bellringer Road, Stoke-on-Trent, Staffordshire, ST4 8GB.

We do not charge you a fee for our credit broking services however we do charge a vehicle sourcing fee of £299.99 including VAT which is payable at the point of order, only once you have been accepted. This can be paid by card or BACS.

Cancellation and Refunds

Cancellation Policy for Regulated Agreements

For regulated credit broking agreements that have been concluded without any face-to-face dealings (i.e. over the phone, internet etc.) you have the statutory right to cancel the contract without penalty and without giving any reason within 14 calendar days in accordance with the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations.

This legal right applies equally to all personal customers, sole traders and partnerships with up to four partners. These rights do not apply to Limited Companies, Limited Liability Partnerships (LLP) and Partnerships with more than four partners as these agreements are unregulated.

The 14 calendar day cancellation period for Central Contracts’ Brokerage Service begins from the day you “accept” our order, Terms & Conditions and IDD document. For orders placed online, this period starts from the day you submit your online order. Your deadline for cancelling the order is the end of 14 days after the day you accepted our order. For example: if you accept our order on 1 September you may cancel at any time between 1 September and the end of the day on 14 September.

  • We are permitted by law to charge a reasonable fee for the service provided and as such we may at our absolute discretion deduct such sums as we deem reasonable and in proportion from the monies we hold from you to satisfy this. If charges are levied on Central Contracts due to a cancellation by Dealers or Manufacturers we reserve the right to pass on these costs to you.
  • This cancellation right does not apply if you have placed an order on a vehicle made to your individual specifications such as a factory order.
  • Orders cancelled outside of the 14 calendar day cancellation period will be non-refundable.

Cancellation Policy for Unregulated Agreements

For unregulated Contract Hire agreements (Limited Companies, Limited Liability Partnerships (LLP) and Partnerships with more than four partners, if, following the signing of the vehicle order the customer:

  • I. cancels the Agreement and/or
  • II. does not take delivery of the vehicle within 14 days of receipt of written notification from the Company that the vehicle is ready for delivery and/or
  • III. does not take up the finance arranged by the Company.


  • IV. for whatever other reason the Company is unable due to events beyond the Company's control to deliver the vehicle

then without prejudice to any other rights it may possess the Company may cancel the vehicle order and appropriate any monies paid for the vehicle and charge the customer any loss (including loss of profit) cost (including the cost of any labour and materials) damages charged and expenses incurred by the Company amounting to 7.5% of the P11 D value of the vehicle concerned which is agreed by the Company and the customer to be a genuine pre-estimate of such losses. Credit will be given for any monies paid to the Company for the vehicle by the customer.

Exercising Your Right To Cancel

If you wish to exercise your right to cancel, you must notify Central Contracts of your decision to cancel the contract by a clear statement in writing by post or via email to:
Central Contracts (S.o.T.) Limited,
Central House,
Trentham Business Quarter,
Bellringer Road,
Stoke on Trent,
ST4 8GB.

Email: adminteam@centralcontracts.com

You must include details of your full name, address and details of the order you wish to cancel. Please note, by exercising your right to cancel, you are withdrawing from the brokerage contract and the contract is terminated.

For consumers entitled to a refund of the vehicle sourcing fee, either in part or in full, refunds will be issued within 28 working days from the day on which Central Contracts receives the notification of cancellation.

If you have any further questions about our cancellation policy, please call us on 0344 745 1818.

By continuing to accept the quotation and complete an order form you are confirming that you understand and agree to the terms of this information notice.

Version 1.8 – updated 31/01/2024

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